FAQ

Will my machine warranty be voided if I use generic cartridges?
No, in the same way you can use genuine or non genuine parts for your car, you can do the same for your printer. A manufacturer cannot require you to use their brand-name cartridge. You can use any brand and still keep your warranty intact.

How long can I store cartridges?
Depending upon storage conditions and each manufacturer, original, sealed packages last about 12 to 24 months. Opened packages last approximately 3 to 6 months.

How should I store cartridges?
Keep in a cool, dry area, away from any direct light. Avoid temperature extremes.

Is there any harm in running completely dry on Ink?
When left for a period of time inkjet heads can dry out and clog, or overheat. it is best to change them when your printer software recommends it.

How can I best recycle the used cartridges?
Used toner and ink cartridges can be disposed of at any Planet Ark or Australia Post outlet.